Privacy Policy

Last updated: April 23, 2025

1. Introduction

GermanGenie ("GermanGenie", "Service", or "Product") is owned and operated by Charis Partners LLC ("Charis Partners LLC", "we", "our", or "us"). Charis Partners LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and profile photo when you create an account.
  • Learning Preferences: Native language, target German level, and learning goals.
  • Contact Form Data: Name, email, and message when you contact us.

2.2 Automatically Collected Information

  • Usage Data: App features used, lessons completed, flashcards reviewed, streaks.
  • Device Information: Device model, operating system version, app version.
  • Log Data: IP address, browser type, pages visited, time spent.

2.3 Third-Party Services

We use Firebase (Google) for authentication and data storage, and Azure OpenAI for AI conversation features. These services may collect additional data per their own privacy policies.

3. How We Use Your Information

  • To provide and maintain the Service
  • To personalize your learning experience
  • To process subscription payments
  • To send you important notifications (with your consent)
  • To respond to support requests
  • To improve our app and develop new features
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers (Firebase, Azure, Stripe, Formspree) who process data on our behalf under strict confidentiality agreements.
  • Legal authorities when required by applicable law.
  • Business transfers: In the event of a merger or acquisition, your data may be transferred.

5. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted data at rest, and regular security reviews. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Data portability (where applicable under GDPR)

To exercise these rights, contact us at support@germangenie.com.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, please contact us immediately.

8. Contact Us & Legal Entity

If you have questions about this Privacy Policy or Charis Partners LLC legal compliance, please contact us: